Returns & Exchanges
At Teju Masala, we strive to ensure every spice blend reaches you in perfect condition; however, due to the perishable nature of food products, we only accept returns for damaged or incorrect items. Please contact our support team within 48 hours of delivery to initiate a resolution.
Inspect Your Order
Upon delivery, carefully check your package for any signs of tampering, leakage, or incorrect spice variants.
Document the Issue
Take clear photographs of the damaged packaging or the incorrect product labels to serve as proof for your claim.
Contact Support
Email our customer service team at [email protected] with your order number and the attached photo evidence.
Receive Refund or Replacement
Once your claim is verified, we will process a full refund to your original payment method or dispatch a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing